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Carrying 2018’s Best Into 2019
In
2018, Steve Anderson pointed out 50 technology tips that could help the
independent agency channel and its operators. In January this year, he pared
those to his top 10 highlights—a concise, digestible list that you can use to
quickly review apps, social media, online training, and customer experience
aids that can bolster your business. Look up residential and property info and
get it presented in a single report. Scan documents with your phone. Document
text messages for your records. Get new CSRs up to speed fast, online—including
soft skills! Provide commercial fleet clients with loss prevention tools and
their claims trends in an easily interpreted format. It’s a doable list, and there are 40 more options if you get
really energized!
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