| |  | | As we celebrate the conclusion of our 25th anniversary year, ACT is far from slowing down! We've been diligently crafting our strategic plans for 2025, and our vision is becoming increasingly clear and focused. Our "Letters to the Industry" initiative, which highlights ACT's four pillars—Data, Connectivity, AI, and People/Culture—has been a driving force behind this clarity.
We're delighted to announce that Independent Agent Magazine has featured our introductory "Letter to the Industry" in their November edition. This recognition underscores our commitment to a future-forward approach and lays a strong foundation for our new work group model. We are excited about the journey ahead and the innovative strides we are poised to make. We're thrilled to share that we will be unveiling more letters in the months ahead, continuing to build on our strategic initiatives.
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| | While attending the ITC Agents event at ITC Vegas, Chris Cline, ACT's Executive Director talked to AM Best TV on ways agencies are leveraging data for decision-making, from evaluating profitability in business lines to talent management and compensation. Learn More |
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| | Cybersecurity must be more than just a technical concern; it needs to be deeply woven into the fabric of organizational culture. ACT Supporting Partner, Rhodian Group shares perspectives on the culture necessary for a successful cybersecurity program. Learn More |
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| | Change. The reasons for change. How change is communicated, led, and measured. Ultimately, how did we know if we focused on the right changes for the right reasons? After all, change for change's sake is more often than not counterproductive if not downright damaging. Learn More |
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| | In the increasingly competitive landscape of insurance, providing outstanding client experiences has become a pivotal strategy for agencies striving for growth. Personalized service, streamlined interactions, and attentive support are necessities. Learn More |
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| | As ACT positions Artificial Intelligence as one of our four pillars, we are proud to partner with the Big "I" legal team to provide member agencies with tools and resources to help them manage AI usage in their agencies. Learn More |
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  | Is your agency operating at its highest potential? Is your business capable of competing successfully in the marketplace? Do you want to be recognized as the type of firm where top employees want to work, carriers want to be represented, and customers want to do business?
For over 30 years, the Big “I" Best Practices Agency has been analyzing business benchmarks from the top U.S. independent insurance agencies of all sizes. The Big “I" is currently accepting nominations for the 2025 Best Practices Study.
Learn More |
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