January

In this issue, we delve into the transformative impact of Artificial Intelligence (AI) on the insurance industry. AI is revolutionizing how carriers and agencies operate, from streamlining claims processing and enhancing risk assessment to personalizing customer experiences.

As we navigate this tech-driven shift, it's crucial to understand the perspectives and needs of key stakeholders. Our next “Letter to the Industry" looks at where these groups think we are with regard to artificial intelligence. Our featured letter provides insights into how AI is reshaping the industry, highlighting the opportunities and challenges faced by stakeholders. Agents are eager to learn how AI is being used by others, how to implement it, and about the challenges they encounter, while carriers are focused on leveraging AI to innovate products, optimize operations, and ensure ease of adoption for agents. The letter also addresses the need to navigate risks, manage change within teams, and understand the rapid evolution of AI and its future implications.

Explore the latest “Letter to the Industry" here. If you are a Big 'I' member agency or an ACT Supporting Partner, we invite you to join one of our work groups dedicated to Data, Connectivity, and Artificial Intelligence. Dive into the articles below, (including one on joining an AI work group!) contributed by our expert supporting partners. We are hopeful the discussions we are having at ACT will help better prepare the industry for the future.

Be part of the momentum as we shape the future together.