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Tech Trends and Resources for the Independent Agent

ACT News

for September 2024,September 2024

Tech Trends + Resources for the Independent Agent

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Welcome to ACT News
Look What Happened in Nashville!

ACT hit the streets and, thanks to the generosity of our Supporting Partner, Ivans, arrived in Nashville last week to host a session at Ivans Connect. The turnout was incredible, with industry stakeholders from agencies, carriers, and technology solution providers gathering to discuss how AI, connectivity, data, and people/culture are shaping the future of independent agents.
Click here to see photos from the event, and stay tuned for the upcoming “Letter to the Industry” generated from this forum.

In the meantime, take a moment to dive into this month’s edition of ACT News! Our fantastic supporting partners and friends from the Big "I" Trusted Choice program have contributed insightful articles on leveraging video to educate your clients, building trust and credibility through your website, as well as revisiting some basics of artificial intelligence and its applications in your agency. Plus, don’t miss out on an invaluable resource for crafting an incident response plan to defend against third-party cyber attacks.

AI In Insurance: The Terms and Definitions You Need to Know
AI is revolutionizing the way we work and connect with clients. Understanding the terminology used to describe AI is essential for grasping this transformative technology. Read this Agent for the Future article from Liberty Mutual/Safeco and take your first step into the exciting world of AI. Learn More
10 Things to Consider When Exploring Artificial Intelligence in Your Insurance Agency
Originally authored for Liberty Mutual/Safeco’s Agent for the Future resource, this article by Chris Cline, ACT's Executive Director, provides essential insights into the adoption of artificial intelligence in insurance agencies. It offers practical guidance for agents navigating the evolving landscape of AI. Learn More
8 Steps to Establish Trust & Credibility Through Your Agency Website
Whether a policyholder or prospect interacts with your agency in person or online via your agency website, consumers should be able to recognize the actions your agency is taking to gain their trust.
By implementing the following steps, your agency can create a website designed to foster trust and strengthen credibility.  Learn More
CISO Playbook: Third-Party Cyber Incident Response
With 98% of companies exposed to risks via third-party vendors, understanding and operationalizing an effective third-party cyber incident response is more critical than ever. Learn More
Using Video to Educate Clients
In today's evolving insurance landscape, your role as an independent insurance agent is more important than ever. Not only do you aim to provide clients with the best possible service, but you also educate them about the constantly changing market conditions and variety of insurance coverages. This builds a foundation of trust and reliability which is key in retaining business. Learn More
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Mark Your Calendar

September - November, 2024
HUG Fall Regional Meetings
7 Dates and Cities

October 15 - 17, 2024
ITC Vegas
Mandalay Bay Resort and Casino
Las Vegas, NV

November 3 - 5, 2024
Spark - Powered by NetVU
Hilton Cincinnati Netherland Plaza
35 W 5th St, Cincinnati, OH 45202

June 4 - 5, 2024
Insurtech Insights
Javits Center
New York, NY

October 15 - 16, 2024
ITC Agents
Mandalay Bay Resort and Casino
Las Vegas, NV

April 13 - 18, 2025
HUG at SEA (National Conference Cruise)
Orlando, FL/Bahamas


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Big "I" Member Discount for ITC Agents
Includes full access to ITC Vegas events
email act@iiaba.net for code
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​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556
email: info@iiaba.net

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Independent Insurance Agents.