People are at the heart of every agency. Big “I” resources can help with both staffing and training the people you need to help you grow your business. When searching for staff, make your first stop Big “I” Hires, a national job board and HR resource center. For education and training, turn to the Big “I” Virtual University, where you’ll find online learning resources, continuing education, and how to tap into the ever-popular Ask-an-Expert service.