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Technology Solutions for Your Business

Technology Solutions for Independent Insurance Agencies Helping agents use technology to enable their strategic goals. This forum of agents, brokers, technology providers, carriers, and other industry groups conducts research, provides collaborative recommendations, and creates resources for independent agents. ACT provides recommendations on emerging trends, cybersecurity, customer experience, data & analytics, disaster planning, and other tech-related focus areas impacting our industry. 7 Steps to Better Agency Tech Decisions COMING SOON - AI Considerations Follow these steps to help you make those tough technology choices. Agency Cyber Guide *Newly Refreshed!* Cybersecurity resources and tips includes a Cyber-Readiness Questionnaire. Customer Experience Lifecycle *Newly Refreshed!* Technology resources to help you “Up Your CX Game” Including an Agency Self-Assessment. Disaster Planning Guide *2024 Update!* Prepare your employees, office, data, systems, and clients. On-Demand ACT Webinars Featuring industry experts discussing technology topics and practical takewaways. IMPACT Partner Video Series ACT partners provide quick insights on industry technology. ____________________________________________________________________________________________________________________
TIMELY RESOURCES Remote Work Security Guide A template to success for your employees and your agency. CLICK HERE An Agent's Resource Guide to Chatbots Simple methods of implementing a chatbot on your agency website. CLICK HERE ADA & Accessibility Resource Page Is your website in ADA compliance? - CLICK HERE for free ADA resources. ACT Remote Work Best Practices Guide and Remote Work Agreement Optimize your remote work environment - CLICK HERE for free resources. ACT Agency-Customer Texting and eDelivery Agreements Vital resources to help prevent E&O issues - CLICK HERE to download.	BIG 'I' MEMBER BENEFIT To learn more about the ACORD Form benefit - CLICK HERE ACT NEWS 2022 Agency Universe Study - Technology Summary The 2022 Agency Universe Study also known as the AUS - is a collaboration between the Big I and leading independent agency companies. As a service to ACT Members, we have summarized the Technology section of the 2022 Agency Universe Study. 6-Step Lifecycle Helps You Master Customer Experience What do customers want from their independent insurance agents? Tap into technology, and motivate your team to provide the service today's insurance consumers want.