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Security and Privacy

Updated March 1, 2021

This section of the ACT website includes articles on agency information security, implementing secure email with TLS, and general information security articles.

New Cybersecurity Resource for Independent Agents: Agency Cyber Guide 3.0


ACT How do you best protect your agency from cyber threats and prepare your agency to recover should disaster strike? The ACT Security Issues Work Group has collected the following resources to help you protect your agency against tomorrow's threats. Understand risks, discover solutions, and check out the wealth of resources available.  
In recent years, text messaging has moved quickly into the professional setting, providing independent agents with a quick and simple way to communicate with clients. The expansion of text messages to and from independent agents brings challenges along with the opportunities. - developing proper workflows and policies for text messaging, properly preserving text messages in the agency’s management system, potential E&O exposures related to text messaging. This downloadable memorandum focuses on just one of these challenges – i.e., how to meet the legal requirements for text messaging.
The ACT Security Issues work group, in conjunction with IIABA created this sample cybersecurity policy to help agencies easily comply with the requirement to have a cybersecurity policy in place. This policy is directed toward 'employees' throughout. If the Agency uses independent contractors as well as employees, the Agency will need to broaden the policy to cover this group, such as by substituting 'Agency Users' for 'employees' wherever the term appears and defining 'Agency Users' to include all categories of the Agency's workers.
​​ Did you know that GLBA and NAIC regulations require you need to have a Privacy Policy listed on your agency website? Check out our new IIABA & ACT free template you can download and use for your agency.
The following insurance carriers have reported to ACT that they support TLS email encryption for their agencies provided the agency has also enabled TLS on their mail servers.
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Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556
email: info@iiaba.net

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